Shipping & Returns

Return Policy

Shipping costs will not be paidwhen returning an item due to general dissatisfaction or purchaser regret. If you wish to return for one of these reasons and received your package via UPS or FedEx, please follow these steps:

  1. Complete the return form located on the bottom of the original packing slip included in your order.
  2. Detach the form and place it into the box you are returning.
  3. Pack the item.
  4. Ship the package. You may use the included pre-paid label and have the shipping amount charged to your credit card OR ship the item(s) yourself using the "Return On Your Own" address located on the bottom of label.

Note: Federal law prohibits items that use flammable liquids or gas from being returned through the mail.

If you would like to return merchandise for any other reason or you have any questions, please email our Customer Service Center at customerservice@pdulink.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that we can take care of the issue.

Copyright 2014 Banyan Group Consulting, LLC. All Rights Reserved.

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